​Steve Griffin, S.B.C.S. - CBSI Founder

Steve brings to the table a wealth of experience with over 30 years of experience in setting up and running successful businesses in various industries ranging from Retail, and Telecom to Mortgages and Insurance.  

Steve's real gift is in business development, which he most recently applied while building his book of business at Citizens Insurance Group, LLC, right here in Tucson. Additionally, Steve also sees untapped potential in the Small Business sector, in the provision of superior customer service. It is his goal to build a solid foundation for our firm's future growth, and he has built the perfect team to move Citizens forward. As a Small Business Coverage Specialist (SBCS), Steve is an expert at helping small business owners improve their bottom lines through focusing on tailored approaches to Worker's Compensation, Business Auto, and General Liability coverage...saving our clients money!

Kathy has over 30 years of experience working with Medicare, providing unparalleled service to our clients in all matters related to Medicare and related programs (Part A-B, C, D Plans, Supplements, and others).  Kathy excels at teaching, educating and walking our clients through the Medicare “Maze.” Her compassionate nature, coupled with her extensive program knowledge, assures our clients get the very best service and advice for all of their Medicare needs. 

Kathy can review the best plan to fit You! Medicare companies available include: United Health Care, Humana, Aetna, Blue Cross Blue Shield, and Devoted. PLUS...Individual policies through United Health Care available for those under 65.

In-House Underwriter and Licensed Insurance Producer. Anthony brings over 11 years of service as an officer in the United States Air Force, and a Master's Degree in Business Administration to Citizens Insurance.  A Small Business Coverage Specialist (SBCS), Anthony excels at helping business owners with risk assessment, which has helped many clients save money on their business insurance coverage - Worker's Comp, General Liability, and Business Auto. An astute risk manager, Anthony excels at helping our clients understand the “moving parts” in their policies, enabling them to make informed decisions about managing their insurance portfolios.

John Griffin brings his superior people skills to bear in helping build relationships with his insurance clients. A strong believer in the “3-C’s” (Claims, Coverage, Cost), John always strives to meet his client’s insurance needs, while helping them secure the best insurance value for their money. John’s 27 years of experience in the Hospitality Industry allows him to provide streamlined service with a focus on client satisfaction, emphasizing cost-savings.

Michael William Charles also known as "The Beast From the East" is a former professional American football player who played nine seasons in the National Football League. Now Mike is a valuable member of our team. Mike Brings his 9 years of experience in the NFL, including one Super Bowl, to Citizens Insurance. This, coupled with his leadership both on and off the field has allowed him the opportunity to pass along his passion and positive, winning attitude to his clients.

Mike has over 2 decades experience as a business owner, ranging from Retail and Telecom to Insurance. This makes Mike passionate about helping fellow business owners with their insurance needs. With his over 7 years of insurance experience, Mike is ready to apply his passion and expertise to help you put together a solid insurance portfolio.